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When Are Your Security Assessments Updated?
Security Assessments are updated with information reviewed by the Assured team and then provided to User Companies. Whether your Assessment is updated each time a review occurs depends on your User Company plan and how the Provider Company shares their answers.
■When Answers Are Updated
Your Assessment answers will be updated in the following situations:
・Investigation Request:
Your User Company's plan is either the Database Plan or Standard Plan (or higher).
・Answer Sharing:
The Provider Company has checked the "Update Answers" box when sharing their answers.
■When Answers Are NOT Updated
Your Assessment answers will not be updated in these cases:
・Investigation Request:
Your User Company's plan is the Ticket Plan.
・Answer Sharing:
The Provider Company has unchecked the "Update Answers" box when sharing their answers.
■Viewing Updated Answer Information
User Companies can view their investigation reports from both the "Service Ledger" and "Investigation Request List" screens.
The Service Ledger displays the latest report, including any answer information updated by the Cloud Service Provider.
The Investigation Request List shows the report as it was at the time your company completed its investigation.
